about

Hey, I’m Frank. I’m a Millennial in the Bay Area, California. My background is in copywriting, customer experience (CX), and retail sales. I like to play cross-functional roles.

My career has spanned industries. It’s allowed me to see how a business runs, scales, and succeeds from many angles. It’s also let me do a lot of things.

I’ve built rapports with customers online and off. I’ve developed brand voices. I’ve bug hunted and proposed UX designs. I’ve established procedures, trained staff, and analyzed sales data. Sometimes, I’ve done all these things at the same time.

I devote a great amount effort to what I do. In fact, I go all out. The reason is simple. I want my customers to be satisfied. I want them to enjoy their experience of a brand and a product. Any task that can help do that, I’m game to try.

And I’m especially game to try alongside those who share a passion for making things better. And for making silly puns. Like about tomatoes. That’s a thing I do. True story.

Thanks for taking a look at my portfolio. Care to chat? Let’s.